General Service Technician


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Since 1929, we at Jack Williams Tire continue to care about the needs of our customers by providing top-of-the-line products and services. We believe that our customers truly deserve the best, which is why we operate with the Williams Way in mind. This means providing the right tires and service, at the right price, right away.


As one of the fastest growing companies in our industry, we provide career development programs to help you reach your professional and personal goals which supports our workplace culture of promoting from within. Establish connections among a team that shares passion and pride in their accomplishments, while remaining focused on safety and serving the needs of our loyal customers.

When you join the Jack Williams Tire team, you will launch your career off The Right Way!

The General Service Technician associate performs all tire related services which include mounting, dismounting, balancing and tire repair. Additional responsibilities focus on routine vehicle maintenance and assisting Service Technician associate with other technical repairs.

Ready to become a General Service Technician associate at Jack Williams Tire?

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David Kizer
General Service Technician Associate

David has been working with us since January 2019. He started in our Moosic warehouse as a front dock warehouse associate, and then moved to our receiving team.

Since then, he has enrolled in the Jack Williams Tire training program for our service technicians, allowing him to continue working a full time job while getting hands on and online courses to improve his skillset as a mechanic.

“My uncle is a master tech and I want to be like him. I’m looking to make myself a better future. I have good job security here. I can always go to someone for help here, they’re very communicative and I get a lot of support from coworkers and managers”

Job Details

Level: Entry
Position Type: General Service Technician Associate
Education: High School
Job Shift: Day
Job Category: General Labor


Retrieves customer vehicles and moves them into the service area for service preparation Performs all tire servicing jobs, including mounting, dismounting, balancing, repairing and TPMS diagnosis Maintains technical knowledge to perform routine repairs and maintenance service work in accordance with approved quality and efficiency standards Completes service related paperwork per Company standards in an accurate manner Assists service technicians in the completion of various repairs Completes pre/post-test drives of vehicles in accordance with company and DOT standards, as needed Assists with inventory control activities by unloading delivery trucks, shelving inventory and retrieving/delivering parts
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Provides customer shuttle transportation as needed Ensures equipment is maintained and functional at all times by performing routine maintenance as needed Ensures work area is clean and orderly, meeting Jack Williams and safety standards Wears personal protective equipment in accordance with safety standards Maintains a professional image and demonstrates courteous behavior with customers and other team members Attends all required staff meetings, training seminars and maintaining certifications Acts as a TIA mentor as assigned Maintains a flexible schedule to include weekend, holiday, and evening hours Performs other related duties as assigned



Attention to detail and quality orientation Highly reliable, dependable, and punctual To perform this job successfully, an individual must be able to perform the duties above satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED) Valid driver's license
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